Frequently Asked Questions

Below is a list of our most frequently asked questions. If you can't find the answer to your question or have a general question or comment about GCCEC, please contact us.

Where is GCCEC?

GCCEC is located at 2684 -2690 Gold Coast Highway, Broadbeach, Queensland.

Click to view a Google map

How can I get to GCCEC?

Our trainline connects Gold Coast stations to Brisbane CBD. For the most convenient route to the centre from Brisbane, catch the Tram at the Helensvale Train station stop and ride the G:link to Broadbeach North station.

For more details or to plan your journey visit

Services frequent GCCEC and its convenient location alongside Gold Coast Highway. If you would like to organise a taxi service when at GCCEC, ask at the reception desk or use the courtesy phone located in the foyer.

Undercover car spaces are available for short-term parking, including two EV chargers. A $15 inclusive of GST flat rate is charged for parking at the centre. Clearance height: 2.1 metres.

Another parking payment option offered at GCCEC is a touchless parking app called ZipBy that allows for ticketless parking for visitors. Please download the app prior to arriving at the venue. Learn more here

GCCEC is a cashless venue.

Bus services:
Surfside Buslines operate frequently from the bus stop outside GCCEC on Gold Coast Highway.

For more details or to plan your journey visit

G:Link Light Rail:
The Gold Coast's G:link light rail system is a 13-kilometre corridor connecting Helensvale Train Station to Broadbeach, passing through the key activity centres of Surfers Paradise and Southport. To access GCCEC, ride the G:link to the Broadbeach North Station, just across the road from our main entrance on Gold Coast Highway.

For more details visit

What are the centre's business hours?

GCCEC’s Reception Desk opens from 8.30am to 5pm, Monday to Friday. Opening hours may vary, depending on events at the Centre.

Is there accommodation around GCCEC?

GCCEC is conveniently located within walking distance from thousands of accommodation options. Visit the Stay page on this website.  

  • Click here for accommodation in Broadbeach 
  • Click here for a comprehensive list of Gold Coast accommodation 

How can I contact your lost property department?

If you have lost an item whilst visiting GCCEC, call +61 7 5504 4000 during business hours or complete our general enquiry form.

What’s on at GCCEC

Visit the GCCEC What’s On page for the latest concerts and ticketed events, follow us on the GCCEC Facebook page or subscribe to our regular newsletters.

How can I purchase tickets for GCCEC events?

Find the event you wish to attend on the What’s On page of this website. Follow the link to book tickets.

Is there an ATM at GCCEC?

There is currently no ATM at the Centre. There are several ATMs in nearby Broadbeach.

GCCEC is a cashless venue.

How can I find out about jobs at GCCEC?

Job opportunities currently available at GCCEC are listed on the Careers page of our website, where you can also fill out an online application form for future vacancies.

Let's make it easy. What are you planning?

Event Spaces  Event toolkit

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