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GCCEC Celebrates 10 Years

GCCEC Celebrates 10 Years of Business Excellence

Posted on 02 July, 2014

The Gold Coast Convention and Exhibition Centre (GCCEC) is proud to be celebrating 10 years of success in delivering world class conferences, exhibitions and special events. On 29 June in 2004, the Centre opened its doors to a city who enthusiastically welcomed a new era in conference facilities and major events on the Gold Coast.

Over opening weekend more than 100,000 locals toured the facility among the fan fare of a community event titled ‘Gold Coast on Show’. Since then, the Centre has welcomed more than 2 million visitors and guests who have collectively attended 2,000 meetings or events over the decade.

Upon opening the GCCEC increased the single venue capacity for a meeting on the Gold Coast by six fold offering 7000sqm of exhibition space. Growing demand saw a $40 million extension in 2009, with the addition of two new halls increasing the facility’s exhibition space to 10,000sqm.

The GGCEC’s core focus still remains service excellence; having built a solid reputation for delivering just that, the GCCEC has amassed more than 25 industry awards including the honour of being named the first convention centre in the world to achieve EarthCheck Gold certification.

Ten years on the GCCEC and injected approximately $1.6 billion into the local economy delivering an average of 160 business events which generate 350,000 delegate days annually and a high ratio of repeat clientele.

Having established itself as a leading conference and events destination, the GCCEC continues to attract high profile national and international events providing the Gold Coast with boundless opportunities for tourism, trade and investment.

General Manager, Adrienne Readings was the first female to be appointed general manager of a convention centre in Australia and still proudly resides at the helm of a team which she credits as the catalyst that sets it apart from its competitors. 

“The reason why the Centre is such a success is because of the team. The Centre is not just bricks and mortar to me it’s about the people that work here,” said Readings.

Overseeing the construction of the building and key management and marketing initiatives, Readings is one of 27 of the venue’s 130 team members that have worked at GCCEC since opening.

The Centre has certainly weaved its way into the cultural fabric of the Gold Coast assuming multiple roles on its 10 year journey to become an iconic landmark, a huge economic driver for the region and a world-class leader and ambassador for the MICE industry on the Gold Coast and Queensland respectively.

In 2018 the Commonwealth Games will further shine a spotlight on the nation’s fastest growing regional city and without a doubt the Gold Coast’s jewel will continue to play a significant role in creating a unique opportunity to have a vast impact on the city’s reputation as an enticing business destination for years to come. The GCCEC will be the media hub for the Games and the host venue for Netball. 


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What Our Clients Say

I have conducted two major formal dinners at GCCEC for approx 700 people each time, the more recent of these being held in March 2015. I am completely satisfied with all aspects of working with GCCEC and their performance in presenting our function. They were completely professional and were willing to do things exactly the way I wanted them done, even meeting some unusual requirements. When I requested to make layout changes only hours before the dinner the request was accommodated immediately and with professional ease. The dinner was an alternate drop three course full service meal with drinks package, and it was without a doubt the best formal dinner I have ever attended. I have managed many similar dinners in the past but this dinner achieved by far the best result, it was the easiest to organise and to then manage on the night. Our GCCEC functions manager was a competent and willing professional who achieved an absolutely flawless event. I am still trying to understand how the catering staff were able to prepare almost 700 perfectly cooked and presented meals and get them to the tables whilst still hot. An excellent event perfectly presented by cheerful and competent professional staff.

Bruce Schmidtchen
Chairman, 5RAR Assoc Inc 50th Anniversary Reunion Committee

We have held our major event, the Conference of Major Superannuation Funds (CMSF), at the GCCEC on six occasions since it opened in 2004. Through holding our event at the GCCEC we have established a terrific relationship with the venue. Each and every staff member works tirelessly to ensure that our event is run to the highest calibre. Any task, no matter how little or large is undertaken to ensure our expectations are met and our event is delivered successfully.

AIST Events Team

It’s the small things that make such a big difference. My organisation has held its conference annually at GCCEC since 2008, during which I’ve experienced unparalleled service. I continue to be amazed by the dedication, friendliness and professionalism of all staff – be it sales and event management to back of house and floor staff. They know my event inside and out, making the experience seamless. I have thoroughly enjoyed each and every conference I’ve held here!

Marika MacKenzie
Communications Manager, Optometry Queensland Northern Territory

You guys did it again! It is such a pleasure to work with a dedicated, proactive and friendly team. Your can-do attitude, your attention to detail and your willingness to try something new all help to make our lives easier and to keep our event fresh and interesting. Once again, the food was superb and the level of service provided by everyone at the centre was exceptional.

Julie Hood
Director Events Australian Petroleum Production & Exploration Association

There is no doubt that next time we need to be ‘creative’ on the Gold Coast; the GCCEC is the only venue we’d choose. No matter how difficult or unusual our demands prior to the event, nothing proved impossible for you and during the conference your professionalism and attention to detail ensured that everything ran without a hitch enabling us to focus properly on the job in hand. Last, but not least, the catering was superb!

Greg O’Neil
General Manager - Rural Merchandise CRT Rural Supplies