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1. General

Effective 11 February 2011.

These terms of use ("Terms") govern your use of the website (“Website”).  By using the Website you acknowledge that you have read and accept these Terms.

The Website is operated on behalf of The Star Entertainment QLD Limited as manager of the Gold Coast Convention and Exhibition Centre on behalf of the State of Queensland (“We/Us”).

These Terms are effective as at the date specified above and subject to compliance with any applicable laws or regulatory requirements may be amended by us from time to time by publishing the amended Terms on this Website so please check these Terms regularly when using the Website to ensure that you are kept up to date. We will provide you with notification on the Website where we reasonably believe that any variation to these Terms will cause material detriment to you. If you do not agree with these Terms, you should leave the Website immediately. By continuing to use the Website, you accept the current Terms.

2. The Website

In using the Website, you must not:

You expressly acknowledge and agree that we do not control users of the Website and are not liable for their behaviour including any information, defamatory statements or offensive conduct.

You agree you will not use any device, software or routine, to interfere or attempt to interfere with the proper working of the Website.

You agree you will not take any action that imposes a burden or load on the Website that is unreasonable or disproportionate to the benefits We obtain from your use of the Website.

3. Intellectual Property Rights

The material contained on the Website is protected by copyright. You may use the Website only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on the websites, or create any other material using material on the websites, without obtaining our prior written consent.  All rights of the copyright owners are reserved.

Trade marks (whether registered or unregistered) and logos used on the websites must not be used or modified in any way without obtaining our prior written consent.

The Website and products, technology and processes contained in it may be the subject of other intellectual property rights owned by us or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of the Website must not in any way infringe the intellectual property rights of any person.

The Website may contain links to, or frame, websites of third parties (‘external sites’). We are not required to maintain or update the links. Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on the Website. We do not make any warranties or accept any liability in relation to material contained on external sites.

4. Website Performance, Delays and Viruses

We undertake to make all reasonable efforts to ensure that the Website is available to you during the hours specified by us from time to time but we are not liable to you for or in connection with:

We do not make any representations regarding the timeliness, completeness or reliability of the information or functions contained on the Website.

We will not be liable for damage or loss resulting from any delay in operation or transmission, virus, harmful component, communications failure, internet access difficulties or malfunction in equipment or software.

5. Damages

We rely on your continued observance of these Terms.  You may be responsible for damages suffered by us if we suffer any loss or damage or incur any costs as a result of or in connection with any breach of these Terms or any other legal obligation by you.

6. Linking to this Website

You must not create a hyperlink to any page within the Website unless we give you prior written permission.

7. Termination

We do not guarantee the ongoing operation of the Website and we are not obliged to continue the operation of the Website at any time.

We reserve the right to immediately terminate your use of, or access to, the Website at any time if you have breached these Terms or any relevant law, rule or regulation. 

8. Privacy Policy

By accessing the Website you consent to us and our related entities, agents and contractors collecting, using and disclosing that information for the purposes of operating our business and promoting our products, services, promotions and events.  

We may use and deal with your personal information in accordance with our Privacy Policy available at the Website.

For information on how to gain access to your personal information, how we use your personal information or other privacy matters, please see our Privacy Policy.

We have legal obligations to provide information to some third parties such as government gaming regulatory authorities and law enforcement agencies.

9. Security

We take care to ensure that any personal information you give us on the internet is protected and secure, however, we cannot guarantee the strength or effectiveness of the servers or any encryption methods used.

10. Cookies

Cookies are data stored on the web browser on your computer. Any web server may store cookies on your browser or request your browser transmit data back to the web server. The Website may store cookies on your web browser in order to improve service for you on your subsequent Website visits.

Most web browsers can be configured to notify the user when a cookie is received allowing you to choose whether to accept or reject the cookie.  If you choose to disable or reject cookies, then you may not be able to gain access to all content and services of the Website.

© Gold Coast Convention and Exhibition Centre 2013.

No part of this website may be reproduced, other than the Information which may be downloaded and printed directly from the website, without express permission of the Gold Coast Convention and Exhibition Centre.

What Our Clients Say

I have conducted two major formal dinners at GCCEC for approx 700 people each time, the more recent of these being held in March 2015. I am completely satisfied with all aspects of working with GCCEC and their performance in presenting our function. They were completely professional and were willing to do things exactly the way I wanted them done, even meeting some unusual requirements. When I requested to make layout changes only hours before the dinner the request was accommodated immediately and with professional ease. The dinner was an alternate drop three course full service meal with drinks package, and it was without a doubt the best formal dinner I have ever attended. I have managed many similar dinners in the past but this dinner achieved by far the best result, it was the easiest to organise and to then manage on the night. Our GCCEC functions manager was a competent and willing professional who achieved an absolutely flawless event. I am still trying to understand how the catering staff were able to prepare almost 700 perfectly cooked and presented meals and get them to the tables whilst still hot. An excellent event perfectly presented by cheerful and competent professional staff.

Bruce Schmidtchen
Chairman, 5RAR Assoc Inc 50th Anniversary Reunion Committee

We have held our major event, the Conference of Major Superannuation Funds (CMSF), at the GCCEC on six occasions since it opened in 2004. Through holding our event at the GCCEC we have established a terrific relationship with the venue. Each and every staff member works tirelessly to ensure that our event is run to the highest calibre. Any task, no matter how little or large is undertaken to ensure our expectations are met and our event is delivered successfully.

AIST Events Team

It’s the small things that make such a big difference. My organisation has held its conference annually at GCCEC since 2008, during which I’ve experienced unparalleled service. I continue to be amazed by the dedication, friendliness and professionalism of all staff – be it sales and event management to back of house and floor staff. They know my event inside and out, making the experience seamless. I have thoroughly enjoyed each and every conference I’ve held here!

Marika MacKenzie
Communications Manager, Optometry Queensland Northern Territory

You guys did it again! It is such a pleasure to work with a dedicated, proactive and friendly team. Your can-do attitude, your attention to detail and your willingness to try something new all help to make our lives easier and to keep our event fresh and interesting. Once again, the food was superb and the level of service provided by everyone at the centre was exceptional.

Julie Hood
Director Events Australian Petroleum Production & Exploration Association

There is no doubt that next time we need to be ‘creative’ on the Gold Coast; the GCCEC is the only venue we’d choose. No matter how difficult or unusual our demands prior to the event, nothing proved impossible for you and during the conference your professionalism and attention to detail ensured that everything ran without a hitch enabling us to focus properly on the job in hand. Last, but not least, the catering was superb!

Greg O’Neil
General Manager - Rural Merchandise CRT Rural Supplies